How Do You Find the Right Transcription Company

by | Published on Oct 4, 2013 | Transcription Company

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For many businesses and professionals, finding the right transcription company for managing their documentation is a difficult task since there are so many transcription companies out there. Outsourcing transcription requirements is considered a practical option these days as it is the easiest, quickest and most affordable way to get quality transcripts. Hiring a team to do this task in-house would involve huge overhead costs which is simply not feasible in these financially trying times.

But how do you choose your transcription service provider? The answer is: do some serious online research. Performing a Google search with the right keywords based on your requirements would provide with a list of experts in the field. For instance, if you are looking for legal transcription services, do a search on that. Only companies specialized in this area can provide you with accurate and timely solutions.

  • Shortlist a few companies and continue with your research by browsing their websites and reading online reviews, customer feedback and testimonials.
  • See if the company you are considering has a professional team that can handle legal transcription – meaning, they should be well-versed in legal terminology and jargon and have the experience to meet your turnaround time requirements efficiently.
  • Get a feel of the company’s work ethics. Take care not to partner with a company that subcontracts transcription to a home-based provider as this would not guarantee the safety of your confidential legal files. A professional service provider would have security measures in place in the workplace as well as safe modes of transferring data over the Internet, ensuring the security of your valuable information.
  • Look at their pricing policy. Is it affordable and can you get services at rates that stay within your budget. Make sure that outsourcing your documentation tasks can save on your operational costs (savings of 30-40% are ideal), otherwise, the whole point of outsourcing would be lost.

As the saying goes, the taste of the pudding is in the eating. One of the best ways to make your decision is by going in for a trial before you sign up. Reliable service providers are focused on meeting client requirements down to the last detail and offer a free trial to help them get a feel of the service before they sign on the dotted line.

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