OverviewLTS (MOS Legal Transcription Service), a Managed Outsource Solutions company, provides legal transcription solutions for law firms, attorneys, courts and companies. We were approached by the Troy L. Bowlin Law Office which handles cases related family law,...
ChallengeWe had a prospective client and we had been communicating with him for quite some time. We communicated with him through text messages because he preferred this mode of communication over emails. After two months of text message communication, we talked to...