Remote Communication

Ever since companies shifted to home working, discussions that were once held in boardrooms, offices, or cubicles began being held remotely. Tools like Zoom, Google Meet, Slack, Microsoft Teams, and more make it easy to hold these interactions online. Thanks to the support provided by business transcription service providers, written records of these conversations are available for ready reference.

Businesses differ in terms of size, goals, industries, and operations, but they all need to communicate and share information with remote their teams. Today, employees can no longer go over to their colleague’s desk to clarify something. While plain-text emails and chats are the primary tools for office interactions, they have certain limitations. Email is a valuable digital communication tool, but most people don’t want to read through a swathe of text. As new workers are being recruited remotely, onboarding has also become a challenge. Companies need to find new communication methods. Visuals are an ideal option for teams to stay productive while working remotely. Organizations can used top quality intuitive software or even simple visuals to collaborate with their teams.

Importance of Visuals for Remote Communication

  • Convey Information Effectively: Most people are visual learners, which means that the human brain processes visual information faster than text. Teams can learn and retain a great deal of information better when it is visual format. Using video works much better and faster than a text document when a lot of information has to be shared with an employee.
  • Speed Task Performance: Visuals are a powerful way for remote business teams to perform analysis, gain insights, communicate ideas, and develop strategies. One study found that 91% of people prefer interactive, visual content over traditional text or static media. Strong visuals help individuals follow instructions about three-times better and finish the job more quickly.
  • Make Giving Feedback Easier: Visuals can be the best way to give and receive feedback on projects. Feedback in the form of text sent as email can be difficult to interpret. Using visuals save time and helps everyone get on the same page, making the approval process faster.
  • Remote Recruitment and Onboarding: Video can be used to train new employees and make the onboarding process easier. This can save time on conference call training sessions and is also more cost-effective. In a Kaltura survey, up to 80 percent of respondents said that video could make the onboarding process easier for employees and 87 percent said that using video speeds up the training process (www.elearningindustry.com). Creating videos demonstrating how to use the company’s standard programs can help workers become comfortable with the company and their jobs at a faster pace. They can view the visuals multiple times. With video, organizations can continually train their employees quickly as they work remotely.
  • Communicate Information Clearly: Videos, screencasts and screenshots are powerful and versatile. They can communicate information clearly and provide everyone with a shared, reliable experience. Even a simple image can prove very effective for a department to clearly explain something to a larger group.
  • Support New Software Rollout and Training: Organizations can use visuals to roll out new software and demonstrate how to use new programs. Answers to frequently asked questions can be provided in a way that can be easily understood by staff.
  • Keep Employees Informed on Updates: When the company hosts recorded webinars and live events for customers, the recordings, including their audio transcription, can be shared with all employees. This will ensure that they stay informed on updates.
  • Create a Buzz: High-powered videos can be used by the people involved to build a buzz about new events, opportunities and company milestones, says TechSmith. Monthly social media reports can be presented as a video and shared with the rest of the organization

As organizations use various strategies to collaborate with and manage their remote workforce, video transcription service providers can be a powerful ally to document their interactive sessions.