Best Software Applications for Calls or Meetings that need Transcription

Taking notes is a normal practice during office meetings. These notes offer a quick reference to the discussion and allow you to review ideas, information, decisions, objectives, action items, deadlines and other relevant matters. But writing notes is tedious and interrupts the natural flow of the conversation. A better alternative is to record and capture the discussion using meeting transcription software and have these notes turned into high-quality documents with the help of an audio transcription company.

Meeting transcription software and apps are handy and capture the most important information with speed and efficiency. The technology works with a speech-to-text algorithm – a voice or video recorder captures the conversation and when the file is uploaded to the software, it is converted into text. Today, meetings have gone remote which makes it even more important to use quality meeting software to ensure clear, accurate documentation. Here is a review of the 6 best software tools for calls or meeting transcription.

    • otter.ai: This AI-powered assistant can provide rich notes for meetings and many other important voice conversations. It offers real-time transcription and automated meeting summaries. It is easy to set up and use and works from the browser. The conversations can be accessed from any device. This intuitive app can be trained to recognize speakers’ voice print and can therefore capture conversations among multiple persons. Automated recording and transcription make it easy to review the transcribed text in real-time and search through voice conversations quickly. Otter is ideal for team collaboration as it allows you to share voice notes with others. Otter offers Basic, Pro, Business, and Enterprise Plans, Pricing is calculated per user. The Business Plan costs $240 USD per user per year (yearly savings). A 10-day free trial is available.

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    • Zoom: With video conferencing, advanced cloud recording and real-time transcription, Zoom is ideal in organizations that conduct meetings on a regular basis. Zoom partners with Otter to provide real-time transcripts. According to a Forbes article, this is an ideal option when you needs “billions of hours of audio” to be transcribed. Participants can access a live transcript directly from Zoom to follow as the meeting is in progress. They can also review the transcript and read it at their own pace. Zoom transcripts encourage collaboration. Users annotate their notes in real-time, highlight points, add comments, and include photos to create meeting notes that all participants can review and share. Zoom’s Business Plan costs $199.90 per year per license. A free trial is available.

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    • Threads: When it comes to calls transcription, Threads is an ideal option. This transcription software quickly captures all VoIP calls made from your network, independent of the telephone system in use. The calls are stored in a secure cloud database. This software accurately transcribes the calls and makes them fully searchable. Threads are equipped with a shared email inbox feature, allowing team members to access call recordings and transcriptions and extract information, which increases productivity. In addition to the secure cloud database, top features include full context, CRM integration, and exceptional search functionalities. A Threads subscription starts at $30 per month for 5GB worth of storage (pricing is storage-based). A free 14-day trial is available.

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    • Fireflies.ai: This tool allows you to instantly capture meetings and calls directly from the browser across any web-conferencing platform, and transcribes live meetings or audio files uploaded on it. Users can skim the transcripts while listening to the audio, add comments or mark highlights to collaborate with team members on important points. Users can search across action items and other important highlights. Fireflies Business costs $19 per month Per User when billed annually or $29 monthly. Sign up is free.

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    • Trint : Trint offers quick and accurate transcription of both video and audio files and allows you to edit the text and collaborate at the same place. Audio and video files are also searchable. Audio and time-stamped transcription can be accessed side by side, allowing the text to be corrected and edited. The completed transcripts can be emailed quickly. Trint is secure, user-friendly, and compatible with different file formats. One unique feature is that this app can accurately differentiate between UK and US English. Trint’s Pro Team Plan costs $68 per month per user. It also comes with a free trial.

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    • TranscribeMe: This meeting transcription service offers a hybrid model that blends speech recognition technology and human transcriptionists to produce accurate, high-quality transcripts. Voice recognition software converts speech to text and provides automated quality checks. Peer reviews by professionals ensure error-free transcripts. In addition to speaker IDs and timestamps, there are security protocols and processes in place to ensure that all information is encrypted and securely maintained. TranscribeMe’s Verbatim Plan costs $2 per minute. There is no free trial.

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Though meeting transcription software offers several benefits, accuracy is a common concern across all of them. In a productive team meeting, many important decisions are made. Partnering with an online transcription company can help businesses document these details accurately, which is important for participants to understand their responsibilities and follow through on commitments.