What is Forensic Transcription?

What is Forensic Transcription?

Forensic Transcription

Findings of forensic evidence can significantly impact the outcomes of family, immigration and criminal law cases. Today, forensic evidence constitutes samples not only from the conventional source the human body but also information from smartphones, laptops, CCTV footage, and more. When audio and video evidence collection is done following industry best practices, these recordings can provide important forensic evidence. Forensic transcription, a category under legal transcription services, plays a key role in helping lawyers analyze the data within court proceedings to determine if a crime has been committed, what that crime is, and who could be guilty.

Audio Forensic Expert defines forensic audio transcription as “the scientific observation of words under controlled conditions derived from an enhanced audio recording”. Audio enhancement involves reducing unwanted sounds and enhancing the dialogue and other wanted sounds within an audio evidence recording. Audio transcription services are used to interpret the dialogue in the recordings and obtain forensic transcripts to identify what was said.

Forensic Transcription Process

The forensic transcription process involves the following steps:

  • Audio enhancement: Background noises in the recording are a challenge for any type of transcription. The first step in forensic transcription is audio enhancement — improving the audio recording’s clarity without compromising its integrity. Forensic audio enhancement is “the process of using various software programs and expert filtering to remove unwanted sounds and increase the volume and intelligibility of the wanted sounds, normally conversations. Background noise includes noisy furnaces, air conditioners, buzzes and hums, traffic, and wind (www.primeauforensics.com). Experts follow best practices set forth by the scientific community to perform thorough enhancement services.The aim of forensic audio enhancement is to remove unwanted noise and if needed, improve the quality of the dialogue or speech enhancement. This is important to arrive at conclusions about the events within the recorded forensic evidence.
  • Transcription: The next step is transcription. Leading digital transcription service providers have skilled legal transcriptionists on board who can ensure accurate and reliable representation of audio and video evidence in quick turnaround time. Verbatim transcription is provided that captures speech word-for-word, including stutters, pauses and other noises. Facts, dates, and quotes, will be provided faithfully in easily accessible in text format. The term “unintelligible” will be used in the transcript if the transcriptionist cannot discern what specific people are saying. A reliable service provider will also handle these recordings with confidentiality, the most important consideration when it comes to legal evidence.
  • Quality assurance: Any type of transcription requires a detailed quality check before delivery. Reputable transcription companies have stringent quality assurance processes in place to ensure consistent, high quality transcription with an accuracy rate of 99% or higher.

How Transcription Overcomes the Challenges of Audio and Video Evidence

When performed by professionals, forensic transcription can ensure accurate evidence for criminal cases.

  • Captures information correctly: Forensic analysis involves listening to or reviewing audio and video evidential recordings. However, according to a www.frontiers.org report, the two main challenges are:
    • understanding what is being said, and
    • identifying the speaker in multi-speaker recording

This can lead to unreliable evidence that can misinform the jury and lead to errors in the judicial process.
Accurate digital transcription of the recordings will clarify names of speakers, as well as what was actually said. It ensures that the evidence is captured correctly for review by judges, juries and legal professionals.

  • Supports precise audio and video redaction: Accurate transcripts are also important for audio and video redaction. Redaction involves removing sensitive information from audio files and videos and other data. The most common use of redaction is hiding the faces of those persons who appear in a video and should not be seen or identified, according to law or by preference.
    Today, Artificial Intelligence (AI) based facial recognition tools have enhanced the capability of redaction tools by allowing users to recognize, track, and redact faces or entire bodies from video. With AI, audio recordings can be edited by a linked transcript of the audio data, which also enables keyword searches within the transcripts. When the linked transcript is accurate it will enable very precise redaction of audio files (www.digitalmountain.com).
  • Supports audio/video evidence in the case: Forensics is the most important tool in medical malpractice litigation as well as insurance claims and cases involving product liability and paternity. Accurate transcripts of depositions and courtroom testimony by expert witnesses are necessary for peer review and also for review by audiences outside of the courtroom.
  • Language transcription: Foreign language recordings often form part of the evidence in criminal proceedings. Audio or video, analog or digital recordings of the speech of limited or non-English speaking individuals, when transcribed verbatim by a forensic transcription expert can preserve translation accuracy and the integrity of the evidence. Transcriptionists with highly developed listening skills and proficiency in both languages can transform oral speech into its written equivalent, while accurately capturing all aspects of speech including tone, register, and intent.

When it comes to forensic and legal transcription services, adherence to the appropriate standards and procedures when handling audio and video evidence is crucial to ensure accurate transcripts and translations that will assure reliability of evidence for evaluation by the judge and jury.

How Technology Is Transforming Law Firms

How Technology Is Transforming Law Firms

How Legal Technology Transforming Law Firms

Technology is transforming every industry and legal sector is no exception. With shifting market dynamics and rising competition, tech adoption has become a necessity rather than a choice. The legal industry is keeping pace with these changes and today, legal technology is transforming the way law firms operate. As a leading provider of legal transcription services, we keep track of these trends to serve our clients better.

Benefits of Legal Technology Adoption

As in all sectors, the COVID-19 pandemic sped up technology adoption in the legal sector. With lockdowns becoming the new normal, law firms had to go digital to work remotely and communicate with their team and their clients. Automating processes allows the legal sector to operate like the business sector.

  • Improved efficiency with digitization of several manual tasks: Lawyers dread tedious and time-consuming tasks. Technology has automated basic administrative work that was formerly done manually in legal firms, such as contract drafting and signing, time and expense recording, billing, client accounting, due diligence, document review and management, analytics, compliance management, legal calendaring, and even jury screening. Digital solutions make it easier for lawyers to share documents with colleagues when necessary. The McKinsey Global Institute estimated that 23 percent of a lawyer’s job can be automated with current technology. With word processors and eDiscovery software, and approaches like machine learning, AI and predictive analytics, reports say that scope for automation in the legal sector is growing.
  • Equips lawyers to focus on improving the client experience: Automation is helping lawyers better meet client expectations and improve their experience. With technology and artificial intelligence, law firms now offer a more client-centric approach using chatbots, legal process management, online intake forms and payment portals. Technology also allows them to partnering with other service providers such as digital transcription agencies to provide comprehensive solutions to their clients and win cases.
  • Reduces risks of errors in documentation: Legal document automation reduces risk of errors. Creating documents manually increases the chances of omissions and mistakes. Document automation eliminates these issues and results in accurate and consistent document templates. Likewise, automation also reduces the risk of errors that occur due to misinterpretation of facts and figures which can have drastic impacts on the outcome of a case. With digitized documents, lawyers will have easy access to the details and can review the material thoroughly and more effectively using analytics.
  • eDiscovery automation simplifies and streamlines workflow: The exchange of electronic information between parties during litigation and investigations or eDiscovery simplifies painful manual reviews. In the manual approach to discovery, attorneys would click through those documents individually, at a rate of about $250 an hour and a total cost of almost $200,000 (www.clio.com). With digital documents, lawyers no longer to spend many hours searching through large volumes of documents to find relevant evidence when preparing cases. Automating eDiscovery is crucial as evidence could come from email, mobile devices, database archives, or IoT devices. Using advanced analytics, eDiscovery automation software searches for keywords and phrases, eliminates irrelevant documents, and speeds up and streamlines the process.
  • Improves communication capabilities: The best example of this is video conferencing. With secure technologies like Zoom or Teams, lawyers can communicate easily and at any time with their staff and clients when in-person meetings are no possible. This is allowing them to get work done faster, increase productivity and maximize value. Advanced software comes with innovative features to enhance communication and collaboration such as messaging, file sharing, screen sharing, unique meeting IDs for each meeting, and end-to-end encryption.
  • Eases research: Electronic legal research has revolutionized legal research. Legal professionals can utilize a wide range of legal databases to perform research, verify the law, and track the recent developments and amendments. Today, AI and analytics are on the rise and can transform legal research. For example, Thomson Reuters Westlaw, a leader in the legal research software industry, offers and intuitive and fast AI solution that delivers real value for lawyers and legal teams by providing access to current, best-in-class data.
  • Increases competitive advantage and revenue: Law firms that fully harnessed technology emerged as the most resilient through the pandemic notes a www.lawyaw.com article. Technology leaders could support their clients more effectively from any location, and earned higher profits than those who did not implement technology. According to the report, “47% more technology-leading law firms saw profitability increases, while tech-transitioning firms (28% of which saw an increase profitability) and tech-trailing firms (13%) struggled”. This shows why law firms should invest in technology.
  • Enhances transparency and flexibility: Tech adoption is allowing law firms to meet evolving client requirements and demands. With technology, clients can get concise information on lawyer fees as well as the day-to-day progress on their case. Legal practice management tech solutions allow clients to research and evaluate providers, engage in chat with different attorneys, and learn about basic law processes and requirement. By improving transparency, legal technology solutions allow clients to approach trusted professionals.

Need to Overcome Barriers to Tech Adoption

Legal transcription services help lawyers keep accurate reports of court sessions and other legal proceedings. Likewise, digital tools make lawyers’ jobs easier and improves legal service accessibility and quality while reducing costs. However, reports say that many lawyers don’t use AI tools and lack even basic knowledge about AI. Concerns about data security and privacy concerns and insecurities around the use of AI are the main barriers when it comes to legal technology adoption. As technology can no longer be ignored by law firms, they should reach out to experts to digitize their legal services and support their technology initiatives.

What are the Benefits of Using Transcripts for Court Cases?

What are the Benefits of Using Transcripts for Court Cases?

What are the Benefits of Using Transcripts for Court Cases?
When it comes to litigation, presenting audio evidence along with transcripts is an extremely useful tool. Lawyers look to a legal transcription service providers to prepare well-formatted documents from video and/or audio recordings of legal conferences and meetings, hearings, depositions, interrogations, witness interviews and so on. These transcripts are used in court cases to present evidence in an effective manner and can positively impact the outcome of the case.

Once the authenticity of a transcript is established and evidence has been provided regarding its accuracy, the transcript is admissible opinion evidence about what is said on the recording. Using transcripts for court cases provide many benefits:

  • Clarity: Legal transcripts are a text version of the speech and non-speech audio information and provide a way of understanding the content. When presenting evidence, transcripts provide more clarity to the audio/video recordings.A skilled lawyer can use a verbatim transcript to improve all aspects of the case. With accurate documentation of legal events and testimonies, lawyers handling complex cases can get an overall record of the evidence. This will help them be better prepared to handle their case, especially in situations when there are several witnesses or contradictory police reports. In fact, evidentiary recordings without transcripts can pose many concerns. FindLaw provides two examples of situations where transcripts would provide more clarity: when foreign languages are spoken in the recordings and when speech recordings contain slang and/or regionally accented speech. Having a transcript will make it easy for jurors who are unfamiliar with the language or accents to follow what was said. If background noise and other disturbances are present in the audio recordings, it can be difficult for the jury to discern who said what. Transcripts help when it comes to deciphering multiple voices in the audio recording.
  • Allows highlighting of key information: Lawyers can highlight key information and important details and quotes from a transcript. This is extremely useful when the lawyers as it can help them develop questions or keep a track of the most important aspects of a case. It is easier to find the information as and when needed in transcripts. Interactive transcripts with timestamps allow users to search for specific information within a video. They simply have to type a search term into the search bar to see every location where the keyword is spoken within the transcript. With interactive timestamps, lawyers can go to the more pertinent parts of the record instead of watching the whole video.
  • Makes material easy to organize and searchable: Transcripts are easier to organize than video/audio content. Lawyers need to monitor and study every minor detail of the case to ensure that the court proceedings go smoothly. Sorting through dozens of hours of audio and video material can be a major challenge for lawyers. With a proper folder system, transcripts can be neatly organized. With advanced technology, well-organized transcripts can be searched using words, acronyms, or phrases – all of which help legal professionals present the case more effectively.
  • Easy to share: With accurate, timely transcripts in a user-friendly and printable format, lawyers can easily share information and collaborate effectively with their client and their legal team.
  • End-to-end support: From developing trial plans to the appeals process, clear and accurate transcripts provide lawyers with comprehensive support by providing a better understanding of the facts of the case, without any room for misinterpretation. Lawyers can also use the transcript for questioning the other party and also pull witness statements from it to make their point if witnesses are not present for some reason.  With accurate transcripts of various events, lawyers can study the material and prepare how to handle the case. They can use the transcript to prepare questions, reiterate what was said in the deposition, and also ask for clarifications on specific statements. With an accurate written record of testimonies that can be used as evidence in a trial, lawyers can revisit the material to formulate an appeal if the need arises.

When drafting adversarial and objective documents, lawyers must identify the purpose clearly for effective results. Whether they are writing or summarizing a deposition transcript or updating a client on the progress of the case, they need to be clear about the purpose before they start drafting. Legal transcription outsourcing to an experienced service provider can ensure clear documentation of all types of video/audio content that accurately conveys the information. By providing precise insights into the case’s strengths and weaknesses, such support can make the difference between winning and losing. 

Best Practices to Produce Accurate Deposition Transcription

Best Practices to Produce Accurate Deposition Transcription

Best Practices to Produce Accurate Deposition Transcription

Depositions are conducted to gather facts and clarify details before the trial and can extract valuable information that would otherwise remain unknown or disputed. Deposition transcription provides courts, attorneys and their clients with a record of the event and helps the attorney prepare for further legal proceedings. Presenting an accurate and exact account of events is crucial to discover all the facts and information known to the witnesses and promote a fair trial.
A deposition allows attorneys to find out what the witness knows and preserve this testimony. The session also allows the attorney to gauge the behaviour of the witness while testifying. Accurate, verbatim legal transcription of witness testimonies can support attorneys presenting video or audio recordings as evidence in court and improve their chances of a positive outcome. Let’s take a look at what attorneys can do to produce accurate deposition transcripts.

  • Pay attention to the equipment: Today, remote depositions have become the rule due to the pandemic driven social distancing requirements. This is a major challenge for most litigators. JD Supra’s survey of national court reporters who are responsible for creating accurate records that successful record of every spoken word, threw light on the “behaviour of litigators who were able to successfully conduct depositions during the past year”.The court reporters noted that the litigators used equipment that could ensure top-quality audio. Optimizing room acoustics is essential not only to maintain flow and clarity but also for accurate transcription. Before setting up the microphones, attorneys need to consider factors such as the number of speakers in the room as well as those joining online or by phone. Here are some tips to enhance audio:
  • Place microphones in all strategic locations
  • Use headphones that have a built-in microphone
  • Test the microphone and recording device
  • Make sure the microphone is placed close to the speaker’s mouth
  • Minimize background distractions and sounds
  • Optimize volume, use an audio limiter
  • Use a sound editor

Though experienced legal transcription service providers can transcribe audio recordings in any file format, recording in MP4, MP3 or WAV.

  • Advise participants on how to speak: Speakers should identify themselves before speaking and be advised not to speak over each other. If there are multiple voices, it can be difficult to make out who is speaking. The JD Supra survey reported that effective control over crosstalk during the deposition was the most frequently cited factor in creating an accurate deposition transcript. If cross-talk happens, the attorney should ask the speaker their name. To maintain a clear record in the transcript, the witness must also wait for counsel to complete a question before answering it. This will ensure a correct response to the question asked, and give the defence counsel the opportunity to object to an improper question (goldbergsegalla.com).

Prior to the deposition, deponents should be told about the importance of clear communication, including avoiding verbal utterances such as Uh Uh, Huh, an Oh Oh, Yes, No and I Don’t Understand. This is necessary to avoid miscommunication and misinterpretation, and to also speed up the deposition process by eliminating the time spent on asking for clarifications.

  • Spell out unfamiliar words: While court reporters and deposition transcription service providers are well-versed in legal terminology, it’s important to spell out unfamiliar words to ensure accurate transcripts. In fact, the court reporters who participated in the JD Supra survey included this practice in their list of successful attorney behaviours. Attorneys must also take care not to speak too fast.
  • Provide the court reporter with the necessary information in advance: To help court reporters with accurate transcription, attorneys should provide detailed information about the case ahead of time, including spelling of participants’ names, place names, and technical terms. Where possible, digital exhibits should be pre-marked and uploaded in advance. The court reporter should also have access to documents referenced during the deposition. One Attorney can also help court reporters by going over the exhibits and unusual spelling after the deposition is over. In fact, this was cited as an example of successful attorney behaviour by a respondent during the JD Supra survey.
  •  Leverage advanced technology: Proper technology to conduct depositions includes internet, camera, lighting, and sound. Using AI-based automatic speech-to-text recognition (ASR) can speed up the deposition transcription process. Advanced tools also provide a precise timeline of events as they took place in the deposition and also allow attorneys to access and search digital transcripts and share them securely. To ensure accuracy, it’s important to have the machine-generated documents checked by an experienced legal transcription service It would be ideal if the attorney can manage the technology used to conduct the deposition. If not, they can have an associate or a paralegal to assist with technology, screen share exhibits, and annotate and introduce them in the right order.

Preparing well is important to conduct a successful and efficient deposition. Appropriate technology and avoiding distraction in the surrounding remote environment is also crucial to ensure accuracy and clarity in deposition transcription.

How Do You Do Real-Time Legal Transcription?

How Do You Do Real-Time Legal Transcription?

Legal Transcription

Converting recordings of depositions, court proceedings, interrogations, pleadings and voicemails and other multimedia into text is a time-consuming task. Today, most law firms rely on outsourced legal transcription services to get perfectly formatted documents from audio/video files. Real-time transcription is one of the major advancements in the field of speech-to-text conversion. The process involves converting the audio stream to text immediately into a feed that can be read, broadcast, searched, chronicled, and stored.

Digital transcription agencies create transcripts from video or audio files sent to them by their clients. Real-time transcription or live transcription is a method of record capture that allows skilled transcriptionists to type and deliver a transcript almost instantly after the words are spoken. The work of court stenographers is a perfect example of real-time transcription.

What Real-time Legal Transcription involves

Court reporters use steno or machine shorthand to create notes. They type out court discussions as they happen using a stenotype machine designed for shorthand writing. Traditional stenotype machines provide a printed paper transcript from the shorthand produced by the court reporter. Modern stenotype machines are usually connected to a laptop. When shorthand key combinations are typed on the machine, a specialized computer program instantly converts the key codes into the correct text format and displays it on the screen in real-time.

There are 22 keys in a steno machine and each key has a letter of the English alphabet, except for the key in the center of the machine, which contains an asterisk. The machine can key out coded numbers, phrases, words, and even sounds. Groups of keys are pressed down to create a punctuation mark. Numbers are written by pressing down certain alphabet keys along with the number bar on the top of the machine. Syllables, words and phrases can be created phonetically by pressing down groups of individual keys simultaneously. The letters that a steno machine does not have are created by pressing more than one key at the same time.

Court reporters need to be extremely skilled in stenography to provide a legible and searchable record of court proceedings through an almost instantaneous feed through the computer translation system. The advantages of this real-time legal transcription service include:

  • Proven way for attorneys and judges to get immediate voice-to-text translation of the proceedings and immediate access to the transcript
  • Can be used by attorneys to prepare for trial during depositions, especially when parties are in different locations, thereby avoiding travel and associated costs
  • Allows people who are deaf and hard-of-hearing to participate in the judicial process
  • Provides better quality remote/videotaped depositions
  • With instant trial transcripts, cases move forward more quickly
  • Allows for instant annotations, advanced search capabilities, and facilitates quoting directly from the record, which helps reduce challenges or objections

With real-time transcription, attorneys can view proceedings in real-time, see and evaluate questions and answers at a deposition, and get transcripts quickly. Some software allows access to instant messaging features, which can be very useful for legal teams in multiple locations to view the deposition remotely and offer their suggestions on strategies and line of questioning. According to www.courtreporteredu.org, court reporters who type up to 300 words per minute (wpm) can accurately record even the most intense or fast-moving conversations.

Best Practices to deliver better Real-time Transcripts

Following best practices can help attorneys get most out of this real-time translation of court proceedings. An article published by Law Technology Today offers the following tips for attorneys participating in a deposition with a court reporter providing real-time transcription of the testimony:

  • Learn to use the real-time software: Before the deposition, the attorney should ask the court reporter how to use the software. The iPad or laptop used by court reporters come with search capabilities. The real-time scroll can be stopped to enable reading a portion of the text and returning to the scroll. The testimony can be quickly marked by the attorney by touching the screen or hitting the space bar, which enables quick reference of the marked testimony.
  • Point out any errors seen in the real-time notes: If court reporters come across an unfamiliar word or phrase, they will usually type out what they hear phonetically and edit it in the final transcript or ask for clarifications later. If the attorney thinks that the reporter may hear a word or phrase wrong, this can be brought to the notice of the court reporter during the session or a break.
  • Speak clearly when reading any document: If there is any reading from a document, it should be done with clarity and at a normal speed. Court reporters will ask for the document before finalizing the transcript to make sure it is error free.
  • State preferences: If the attorney marks the transcript during the real-time documentation, the court reporter can email a PTF (portable transcript file). The notes and marks will be transferred to a rough draft and later to the final transcript. The real-time court reporter usually sends a cleaned-up rough draft after the deposition is over. If a rough draft is not needed and only a real-time transcript is needed, the court reporter should be informed about this at the end of the deposition.
  • Choose the right court reporter: As real-time transcription is a very specialized skill, attorneys need to choose the right individual for the job. If the transcript is necessary in fast turnaround time, the court reporting firm should be requested about this so that they can assign a reporter who can deliver the transcript quickly.
  • Provide the court reporter with available information in advance: Based on availability, list of witnesses, expert witnesses and/or a word glossary should be provided to the court reporter in advance. This will allow the reporter to feed this information into the stenographic dictionary to provide a more accurate real-time feed and rough draft. Real-time court reporters can often stream the transcript text off-site to a remote location(s). Some allow deposition participants, both local and remote, to not only watch the video of the witness but also read the real-time text on the same screen.

Many court reporters rely on companies providing court proceedings transcription to prepare official transcripts of legal proceedings in addition to the realtime feed. When litigants want to exercise their right to appeal, the official transcript will allow them to provide an accurate record of what transpired during their case.

Are There Any Legal Considerations When Recording Virtual Meetings And Conferences?

Are There Any Legal Considerations When Recording Virtual Meetings And Conferences?

Legal Considerations

Virtual meetings and conferences are widely used by business organizations and other entities and with the onset of the coronavirus pandemic, they emerged as a critical tool for team communication. Recording meetings and converting the speech into text with the help of audio transcription services preserves the details and allows for sharing of the information. But are there any legal considerations when recording virtual conferences?

Cloud-based video conferencing services like Zoom and Microsoft Teams allow you to meet with large groups and conduct one-on-one chat sessions via video or audio-only or both. You can record your meetings on these platforms and save the recordings on the cloud or your PC or Mac. It is legal to capture audio/video meetings and save the recordings, but there are specific rules that apply to this. There are federal and state wiretapping laws that may restrict your ability to record video meetings that capture sound.

Meeting hosts need to go by the rules to avoid legal problems. Here are some important points to note about recording online meetings:

  • Obtain Participants’ Consent: Meeting hosts should obtain attendees’ permission to capture their video and save sessions. Federal wiretapping laws in states many permit recording if one party (including you) to the phone call or conversation consents. Thirty-eight states and the District of Columbia have adopted the “one-party consent” rule. Other states require consent by all parties to the communication. The ‘two-party consent states are California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania and Washington. When remote participants are located in different states or countries, it should be assumed that the two-party or all-party rule will apply.
  • Inform Participants in Advance that the Meeting will be Recorded: Before the meeting, inform participants that you will be recording the meeting. Before the meeting starts, Zoom automatically notifies each participant that it will be recorded. The meeting host should also verbally notify all parties that the meeting will be recorded. The participant can opt to stay in the session or to leave.
  • Notify Participants how you Intend to Record, use, and Share Video: As the meeting host, you may have to explain why the conversation will be recorded and ask for their consent to record it for that purpose. Attendees should be informed about and how the video will be shared and used. They can be given the option to participate without video or audio, which means no recording will be made. If they object to the recording of their image or voice, they can be offered the option to mute their audio and video and allowed to post questions only in the text chat window. If they want to discuss topics or ask questions without being recorded, you can opt to stop the Zoom recording and include “unrecorded” time throughout the session (www.berkeley.edu).
  • Key Takeaway: Following best practices for video conferencing and getting participants’ consent for recording the calls can help meeting hosts avoid civil / criminal liability. Zoom and other platforms have a consent button that participants need to click before the recording cam begin. While using this feature can reduce ambiguity on participants’ consent, the best way to obtain consent is by announcing before the meeting begins that it will be recorded. By continuing in the meeting, participants can be considered to have consented.

Benefits of Recording and Transcribing Virtual Meetings

  • Allows Team Members who Cannot be Present to Stay on the Page: Absent team members can review the recording and transcripts and provide insights and comments.
  • Flexibility to Set Timings to Suit the Majority: By recording meetings, you can avoid the need to reschedule them. You can fix a schedule that suits most people.
  • Captures Team Interactions: Recording and transcribing meetings allows companies to capture team interactions and other sessions. Team members can revisit the material to understand it better.
  • Preserves Training Sessions: Busy employees may not be able to devote their full attention to virtual training sessions. They can review the session later at their convenience if it is recorded and transcribed. Likewise, training session recordings and transcripts can be reused to train new employees.
  • Preserves Important Information for Future Use: Remote workers collect important information during client meetings. By recording these interactions, such information is preserved, allowing them to revisit it and confirm details. Audio transcription services can be used to document what was discussed for future use.

Recording meetings improves efficiency, but companies have to be aware of the legal and ethical perspectives involved. Companies can consider developing guidelines and procedures about remote work and virtual meetings and educate their employees about the best practices for holding and recording video conferences and meetings. Taking advantage of business transcription services will ensure that the information generated in online discussions are preserved for review and future use.