Hiring is picking up and digital transcription service providers are seeing a surge in the requests for interview transcription. Hiring managers often use interview transcripts to assess candidates. Coming to the job application process, few things can be more frustrating than waiting to hear from the company after you have been interviewed. If you really want to know your chances of landing the job, you can reach out for information. However, keep in mind that no matter how energized or impatient you are to hear about the results of your interview, you need to be patient. There may be several, even hundreds, of applicants, which can make the hiring manager’s task a challenging one. Also, being overenthusiastic can affect your chances of getting hired. Be pleasant and professional when contacting a prospective employer. Here are 4 smart ways to follow up with a company after a job interview.
- Send A Thank You Note: Sending a short courteous thank you note by email after your final interview is highly recommended. Thank the person or persons who interviewed you and for their valuable time. Express your appreciation for the position you were interviewed for. Also mention what you learned about the company and that you are looking forward to hearing from them. Be as brief as possible and don’t repeat your qualifications, though it can be helpful to mention why you are the best candidate for the job.
- Send A Follow-up Email: If you don’t hear from the hiring manager within the time they specified they would contact you with the offer, wait for a few days and send a polite, short follow-up email. Write your name, the date and time of the interview on top in the format: Jane Smith: Re interview for customer service representative, on Tuesday August 7, 11 am. Write a brief letter of about three paragraphs. Start by thanking them for their time interviewing you and mention that this is a follow up on the interview. Express your interest in the job and the company. Ask if they have any update to share and whether there is any additional information you can provide. Say you are looking forward to their reply.
- Inform The Company If You Get Another Job Offer: Inform the potential employer if you receive a job offer from someone else. Write to the hiring manager, politely saying that you got another offer, but that you prefer working in this company and would like an answer from them before deciding. You can also inform them about any achievements added to your resume since you were interviewed by them. For example, Harvard Business Review article explains that if you applied for a patent related to the position you are seeking and receive it, sharing this information in the email, can impact the hiring decision.
- Ask For Feedback: If you feel that the time has passed in which you could expect a positive response, you can send a brief email asking for feedback. Say that you enjoyed the interview process, meeting the recruiters and learning about the company. State that you would appreciate some feedback about how you can improve your interview skills and overall qualifications, so that you can present yourself more effectively in future.
To summarize, here are some dos and don’ts on job interview follow-up mails:
- Do send a follow-up email after your interview
- Be patient – reach out to the hiring manager only after a reasonable period of time
- Thank the hiring manager and express your appreciation of the company
- Communicate your interest in the job and why you are the ideal candidate for it
- Keep your follow-up mail brief and to the point
- Ask for interview feedback if you are not selected
- Avoid not following up or following up too aggressively with the company
- Don’t contact the hiring manager if you are informed that have not selected for the position
Job hunting is tiring. Don’t stop searching for a job – stay positive and see setbacks as temporary. As the economy picks up and employment opportunities improve, there’s every chance that your next application will be the successful one. If you are being interviewed online, prepare thoroughly and practice. If you are using a platform like Zoom, you can record interviews and use the recordings to improve your interviewing skills. Listening carefully to the recording will help you improve things like stammers, stuttering, and other dialogue delivery issues. A wired.com article references Nicolle Merrill, a former career coach with the Yale School of Management, as saying: “Record yourself telling your story before you go into an interview. A strong professional story will set a confident tone that offsets the awkward start on Zoom.”
Companies usually record job interviews and get them documented using interview transcription services. Interview transcripts help to streamline the hiring process by allowing recruiters to screen candidates and better assess their performance and qualifications, which facilitates and improves the hiring process.
Businesses have entered a new era of virtual workplaces and remote hiring. With globalization, many organizations already had teams spread across the world and managing remote workers became the norm. Today, in addition to working remotely, recruitment and interviewing have gone virtual. Interviews are conducted on Zoom, WebEx, and Teams, recorded, and documented with the help of a digital transcription service provider. Employers reference and review that transcripts to make the hiring decision. One challenge that companies are facing is identifying the right talent through a virtual interview. Potential candidates could be those with experience in telecommuting and those without. Experts recommend the following strategies for hiring remote employees:
- Ask the right questions: The interview is about gauging the candidate’s potential to work at home. Here are 5 questions to ask –
- Do you have access to a computer, reliable internet connection, and workspace: These are the basic requirement for working remotely and it’s important to ensure that the candidate has them.
- Do you have any experience working remotely? Previous experience with remote work would indicate that the candidate knows what to expect with the arrangement and how to handle it. Candidates who have successfully managed remote work will be self-motivated, have the ability to work independently, and possess strong communication skills.
- What is the biggest challenge you faced when working remotely? Challenges of telecommuting could range from staying organized, managing time to collaborating with the team. It’s important to ask candidates about their major challenge and how they handled it.
- What communication tools are you familiar with? Effective communication is one of the most important challenges in virtual workplaces. There are a variety of collaborative technologies to support virtual communication. If the candidate will be expected to use Google Hangouts or Skype to keep in touch with their manager on a daily basis, they need to be familiar with the platform.
- Can you stay motivated without direct supervision? A Harvard Business Review report noted that managing employees without “line of sight” is a major concern with remote work. The right candidate will be able to stay on task even it no one is checking up on them.
- Mind camera positioning: Both interviewer and candidate should make sure that the webcam sits at eye level and placed in an angle that lets your head and shoulders are visible. A Forbes article goes a step further and recommends positioning the camera at a distance that also makes the upper arms and hand movements at least partially visible. Candidates should be urged to adopt this positioning as it will make it easier to assess their body language.
- Conduct tests: In addition to video interviews to assess verbal communication skills, the hiring process should include tests to evaluate writing abilities and critical thinking skills. Candidates should be able to communicate clearly via email, which is especially important when real-time communication may not be always possible due to time zone differences. To evaluate critical thinking skills, present hypothetical scenarios and study how the candidate handles them. The Muse recommends assigning candidates a pre-interview research exercise to gauge traits like resourcefulness, time management and communication skills, with results reported on screen to check if they are technically savvy!
- Keep candidates relaxed and comfortable: Virtual interviews can be challenging even for the best candidates. Making the procedure less stressful can help them perform well. In a www.glassdoor.com report, recruiter Alyxandra Rodriguez explains how she provides personalized support to candidates by allowing them to meet their recruiter or coordinator prior to the interview to familiarize them with screen sharing and check for audio or video issues. “Connecting with candidates before their interview is a great way to provide support during what sometimes be a nerve-wracking experience. I’ve found it helps my candidates relax and feel more comfortable”, she says. Allowing candidates to refer to the notes and material in front of them can also make the virtual interview less stressful for them, according to a Forbes article.
As virtual hiring soars, timely documentation of interviews is necessary. Reliable audio transcription support is available to ensure that all the information is captured accurately in a timely manner, allowing employers to evaluate the sessions and make the hiring decision.
The ongoing pandemic has impacted all activities. The academic world is also facing specific changes and challenges. Education has gone online. Researchers are striving to conduct research activities in settings and ways that are different from the formats in which they were initially conceived. Research interviews have gone remote. As academicians conduct online interviews to collect data for qualitative research, they can rely on research transcription agencies to get them documented.
Qualitative research interviews focus on examining the attitudes, opinions, beliefs, and experiences of study participants. The interview method will differ depending on the number of participants, the spatial and temporal conditions, the research goals, and traits of the respondents. While face-to-face interviews are the preferred method, today, social distancing has made electronic interviews a valuable research tool. There are two remote interview methods – synchronous and asynchronous – which can also be used simultaneously.
Synchronous interviews are conducted real-time. The main synchronous approaches are videoconferencing, text-based online chat, and instant messenger protocols. In asynchronous interviews, the interviewer and respondent interact at different times via email, bulletin boards, and social media networks. Online interviews such as focus group interviews and one-on-one interviews can be conducted as both synchronous (real-time) and asynchronous (non-real-time).
Remote interviews for research offer many advantages:
- They overcome the challenges posed by geographical boundaries, time and cost. Interviews can be conducted with people anywhere in the world from the interviewer’s computer. The costs associated with conducting physical interviews are eliminated.
- Flexibility is one of the biggest benefits of online interviews. They can be conducted at a time that is convenient to both the interviewer and respondent, which can increase participation.
- Both synchronous and asynchronous methods can used to conduct focus group interviews as well as one-on-one interviews.
- Remote interviews are a great option for people with restricted mobility and people who cannot read and write. All they need to participate is a computer with an internet connection and the necessary software.
- Pew Research notes that web surveys allow researchers to use various multimedia elements, such as make participants view videos, or listen to audio clips, which are not available to other survey modes.
- Video interviews allow the interviewer to analyze respondents’ non-verbal cues such as facial expressions and body language. This can provide valuable insights to the researcher.
- It is generally found that online interviews boost engagement. Studies report that respondents felt more able to discuss sensitive issues in an online setting than in a face-to-face interview (www.restore.ac.uk).
- With online qualitative data collection tools, the time-frame for fieldwork is shorter.
However, despite these benefits, the success of remote interviews depends on access to high-speed internet and participants’ digital literacy and familiarity with using the technology and software. Also, virtual interviews cannot replace face to face interactions. Nevertheless, given the call for social distancing during the pandemic, electronic interviews are a feasible alternative to collect data for qualitative research.
Top Online Tools for Qualitative Research
- Skype: Widely used for online synchronous interviews, Skype facilitates both audio and video interviewing. It is user-friendly and comes with a wide range of features and functionalities.
- LiveMinds: This tool is an exceptional qualitative research platform for conducting one-to-one or group conversations and task-based activities. It comes with multilingual capabilities and features text, video, images or audio stimulus for the participants. Researchers can use its tools for real-time and offline analysis.
- FocusVision: With comprehensive survey software, online community monitoring, online focus groups, live video, FocusVision offers advanced surveys and reporting for qualitative and quantitative research. Its ‘InterVu’ tool is designed for focus groups. As Video Streaming groups are recorded, they can be reviewed them.
- itracks: itracks comes with multiple capabilities for qualitative research such as: telephone, robust flash-free video platform, text-based online focus groups in real-time with polling and rich media capabilities, video chat, and integrated online and mobile discussion groups with video capabilities.
- VisionsLive: This tool conducts online focus groups and interviews on its ‘V+ Platform’. Participants can use its bulletin boards to send their feedback at a time suitable to them. Moderators can conduct text or visual webcam discussions with participants. Participants in a study can engage in real online social interactions including fluid conversations and liking and sharing images and videos.
Downloading these discussions and getting them transcribed by a digital transcription service provider can ensure accurate and timely text documents for qualitative analysis.
Online interviews have become all the more significant in these times of social distancing and lockdowns. Travel restrictions due to the pandemic have resulted in cancelation of face-to-face interviews. Many people have lost their jobs, but finding another one can be a daunting task. The good news is that many companies are still recruiting people. A recent CNBC report pointed out that employers are increasingly using digital technology for initial screening. That’s why you need to prepare thoroughly for video interviews. Keep in mind that most companies record job interviews and rely on interview transcription providers to get them transcribed for preview and evaluation at their convenience.
Besides offering many benefits for employers, video interviews are an ideal option for job seekers, especially during lockdowns:
- You can go through the process from the comfort of your home.
- Multiple interviews can be conducted in one day.
- Digital interview systems (like that offered by pymetrics) allow you to record responses at a time convenient to you.
- You can practice as many times as you want on the pymetrics platform and re-record answers once if required.
Here are five video interview tips that will help you succeed in the current competitive scenario:
- Harness the power of social media: Having an online presence helps when it comes to showcasing your skills to prospective employers. Research shows that more than 90% of employers use social media for recruiting. Many companies use social media profiles to get an idea about candidates’ personality and character and it’s important to project a positive image of yourself on LinkedIn, Facebook, Twitter, Instagram or any other platform you’re on. Using social networking effectively can also help you learn about new and existing opportunities. So, make sure you have a digital footprint and keep your profile updated.
- Create an impressive video CV: A digital graphic resume could be a great way to impress a potential employer. A video CV is meant to supplement your text resume and not replace it. Create a brief, professional looking self-promotional piece which explains your skills, experience and goals, and what you can offer the company. The video can be introductory with links to other videos showcasing your Once you have done with making your video CV, get feedback from a few people and improve on it if needed. Upload the video to the internet or email it to the hiring manager.
- Do some research and ask for relevant instructions: Doing research on the company and industry is recommended whether it’s a face-to-face or remote interview. Visit the company’s website and check out industry forums. To prepare for the interview, you can ask your recruiter/potential employer for relevant information such how the interview will be structured, its length, and the decision-making process. Get acquainted with the video interview format and prepare proper answers to questions that you may be asked. If the interview is a real-time session, think about relevant questions that you can ask.
- Choose a quiet place, test your equipment: Choose a quiet place for the interview, switch off your phone, and remove all other distractions. Make sure your audio and video are working properly. Check your internet connection and your system’s camera and microphone. See that your laptop/tablet is fully charged before the interview. Test your technology and be ready to begin at least ten minutes before the interview begins. Pick a professional user name to project a professional image.
- Maintain a positive mindset: Many people who are seeking jobs during the lockdown are those who were laid-off or furloughed. Regardless of your situation, you need to maintain a positive attitude and mindset. Dress as you would for a regular interview – it will boost your confidence. Answer all the questions and convince your interviewer that that you are a reliable prospect.
Practice and the right mind-set can help you succeed in your video interview. After it’s over, send an email thanking the company for the interview. Then be patient and wait for the results!
Most companies get the job interviews they conduct recorded and converted into text format by expert digital transcription service providers. This will allow them to better evaluate the candidate’s intelligence, skills and other qualities, which will ease and speed up the selection process.
Interviews are of course the most effective way of filling available vacancies with the best candidates. However, conducting an interview and recruiting suitable candidates is a daunting task. Choosing the wrong candidate can adversely affect the image of the organization. Therefore, great care and discretion are necessary when making the selection. Reliable digital transcription agencies provide accurate interview transcripts for business managers who need them for reference purposes.
While job interviews are a nerve-wracking experience for candidates, it is a difficult task for HR managers also. The purpose of the interview is to provide an opportunity to candidates to display their skills and abilities in order to get the job in a reputable organization. Interviews are one of the most important procedures in staff selection as it helps employers choose the right person for the right job. Entrepreneurs may not have the right knowledge about hiring people for their organization. This is because they might never have been trained nor had a reason to do a workshop course on interviewing and hiring people. Lacking experience in interviewing candidates and not having a good interview board can lead to failure of the interview. So, here are some tips that entrepreneurs could consider to conduct a successful interview.
- Make a plan: For an interview to go successfully, it is important to make a plan about what you want to know from your candidates. Frame questions carefully so that you get the answers that you need to assess them and make better decisions. As per Business News Daily, an effective way to approach the planning stage is to conduct what is known as a “job analysis.” So, take the help of specialists in the area in which you are hiring.
- Know your candidate: Going through the resume of your candidates thoroughly and having a clear understanding of the candidates will help you with interview questions. You may also take a look at their social media profiles to get additional information.
- Build rapport: Interviews are equally stressful for both candidates and employers. So it is important to break the ice and make the candidates feel comfortable. You can ask some simple questions like “where did you go for schooling” etc. This will also give an idea of the candidate’s personality.
- Include one or two people for interviewing: Having two or more people along with you for the interview will help bring their own questions and perspectives and this will help you in getting a better understanding of the candidate. Having an additional member would also enable you to make a quick decision in the hiring process.
- Give a problem and ask for solutions: Interview is an opportunity for employers to assess the candidate and find out if he or she can handle the job well. So, it is important to ask strategic questions which involve describing potential problems that could arise in the position in question, and then asking the candidate to describe how he/she would handle it. This will give you a clear idea about how the candidate will perform in case of any stressful situation.
- Talk about your company: Promoting your company during the interview is important, especially if the candidate seems promising. The process of interview is reciprocal in nature and by promoting your company the candidates get a better picture of your business values and the work culture.
- Ask smart questions: Ask some smart questions to your candidates to know what they can deliver. Knowing how to interview a candidate means knowing what not to ask. Make sure to ask questions that are strictly based on professional topics and avoid questions that are related to religion, age, marital status, sexuality or national origin etc. The following are some examples of behavioral questions:
- Adaptability: Ask about how they managed a stressful situation where in they had numerous demands competing for their time and attention.
- Ethics: Ask a question about a situation where the candidate had to work with someone he or she did not like or respect and how they managed the situation.
- Initiative: Ask if they have taken up any risk even when they were reluctant to do so.
- Interpersonal skills: Find out if they had any serious conflict and how they handled the situation.
- Dependability: Ask if they have had any difficulty in keeping a committee and how they tackled it.
- Customer service: Ask them to narrate a situation when they had to deal with difficult customer encounters.
- Planning: Ask them to explain about the techniques used to plan and organize their work.
- Teamwork: Ask if they had to set their priorities aside in the interest of the team.
- Judgement: Find out if they had to make any difficult decision, if so then what process did they go through to arrive at the situation.
- Leadership:Tell them to explain a story about how they inspired a group to do something productive
Interviews are the best way to select the right candidate and transcribing job interviews is always a good decision. Interview transcripts are ready reference material that will come useful at any point of the hiring process. Accurate and customized transcripts can be obtained by partnering with a provider of dedicated business transcription services.
Conducting a successful witness interview in the course of an investigation is essential to obtain full and accurate information. Recording interviews and documenting them using audio transcription services frees the investigator of having to take detailed notes and focus on actively listening to the witness. Audio-recording and transcribing interviews also promote accountability on the part of both interviewer and interviewee. However, problems in conducting interviews can limit interviewer and witness performance and lead to ineffective communication, affecting the client’s interest. Here are eight expert tips for maximizing the effectiveness of investigative interviews.
- Develop rapport: The first step is to introduce yourself. Tell the interviewee your name and who you represent. Explain that the reason for the interview is to establish the facts for your case. Be friendly and establish rapport at the outset. Witness interviews are often conducted on the telephone. Good telephone etiquette can elicit useful information even from an uncooperative or hostile witness.
- Treat the interviewee with dignity and respect: Interviewers should ensure respect for dignity, respect for rights and concern for needs. Witnesses should be treated in a polite and courteous manner. Avoid intimidation as it can be counter-productive and have disastrous outcomes.
- Prepare well: To conduct a productive interview, prepare well. Have a clear idea about the goals of the investigation and develop a proper plan to achieve those objectives. Know what information is needed to understand and assess the issues and how the witness can throw light on the matter. Make a list of the key points and review the discussion to see if these were covered.
- Avoid using investigative jargon: Phrase the questions in a way that the witness will understand. In other words, avoid using investigative jargon or technical terms that may confuse the interviewee. Asking simple, direct questions is the best way to elicit reliable information. Careless use of terms or phrases may evoke negative connotations, or cause the person to become more defensive and less cooperative, says Emil Moschella, a career investigator and former FBI executive (www.compliance.com). Inform the witness that their comments will be kept confidential to the extent possible.
- Be flexible: Be prepared to use an interview style that will suit the witness. Lawyers interview different types of people and adapting your style to suit the witness can create a good impression. Use a conversational style instead of conducting the interview like a deposition.
- Allow the witness to speak freely, but stay in control: Allowing the witness to speak freely can bring forth important information. However, at the same time, you should facilitate a discussion of the topics that are relevant to the case you are handling. Don’t let the discussion go off tangent. Ask open-ended questions that promote conversation, and then follow-up with questions that clarify the witness’s statements. Never try to manipulate the witness’s statements or suggest alternatives.
- Listen actively: Listening is one of the most neglected interview skills. Good listening involves much more than simply hearing the witness’s voice. According to a 2010 article published in the Los Angeles Daily Journal, active listening implies analyzing the witness’s choice of words, tone, and body language. Active listening conveys to the witness that you are actually listening to their story.
- Be professional: According to Al Bassett, JD, a former Special Agent and Executive in the FBI and Assistant Inspector General of Investigations, a lot hinges on how questioners dress and present themselves. He states, “When conducting an investigation, it is critical to always project a professional image, beginning with one’s attire. An interview is a formal business meeting and those conducting interviews should dress and act accordingly. Dressing down in jeans or other casual clothing in a business setting does not project a professional image. Those interviewed are not friends, and therefore investigators should not dress and act as if the interview was a social meeting” (www.compliance.com). The demeanor of the interviewer is important to the outcome of the interview. If the interviewer appears competent and professional, it will likely encourage respect from the individual being interviewed. It may also reduce anxiety in innocent parties, and increase anxiety in those who have something to hide”.
Investigative interviews can be audio-or video-recorded with the consent of the party/parties involved. Audio-recordings will allow the investigator to prove that the interview was conducted in an appropriate and professional manner, and that the witness provided the information of their own free will. This will improve the efficiency of the investigation process. Legal transcription outsourcing can ensure an accurate and indisputable record of the discussion in quick turnaround time. Partnering with an experienced provider of audio transcription services will free the investigator from the burden of producing notes, save time, and focus on learning the truth.