Tips to Improve Your Conference Call Recordings

conference-call-recordingsMore and more businesses are recording conference calls and transcribing them to store the important details for archival purposes and for use later. The quality of your audio recording affects every aspect of transcription, especially the amount of time it takes to accurately complete the transcription. The speed and accuracy of audio transcription also depend on the clarity of the audio used for transcription.

Poor audio quality can seriously impact the quality and the cost of your conference call transcription. To generate a more accurate document, here are some tips to boost audio quality and accuracy of the final transcription.

  • Use the best quality recording equipment you can afford. Traditional tape recorders are no longer in use today with the arrival of brand new digital voice recorders. Whether you are using a digital recorder or a microphone, make sure the equipment is of high quality and in good working condition. Do a test recording. Record a test file and play back the file to ensure better audibility of the voice. Check the volume level of the recorder. Very loud noise may result in distortion.
  • The location of the recording equipment also matters. If you are conducting the call using a conference room phone, microphone or speakerphone, be aware of its location and speak directly into the device to ensure the best audio quality. Prior to starting the call, be sure to test the volume and line clarity with the operator. Speakerphones should only be used in very quiet locations.
  • Noises, particularly from close range can impact the quality of the audio. Be sure to avoid background sounds like music, coughing, eating, typing or shuffling papers by using your mute button. Such noises will make the transcriptionist’s work difficult, increasing the time needed to complete the assignment, which in turn would increase the service costs.
  • A conference call may cover a specialized niche with its own specific keywords. The transcriber will have to research for terms he/she may not be familiar with, making the process time-consuming. It would be better if you can provide a list of general terms and jargons that may be used to make the transcriber’s job easier.
  • It is important to discuss any special document formatting needs with the transcription vendor as soon as possible and before the call is scheduled to take place. Reliable transcription services can work with various recording and audio formats including Digital, MP4, MP3, WAV, DSS, Tape Cassette, DVD, and Audio CD.

Established service providers offer a no obligation free trial for their transcription services to help clients evaluate their service quality and turnaround time.

About Rajeev Rajagopal

Rajeev Rajagopal

Prior to joining MOS, he worked as a physical therapist. Having worked in several rehabilitation clinics, Rajeev has learned the importance of good medical records for medical billing and liability issues and the importance of the good back and front office support. He has extensive knowledge in SEO, medical billing and coding, and medical transcription.